Slowly but surely the evidence is gathering that the three-month-long 2020 experiment with “emergency home learning” was an “unmitigated disaster.” A recent Toronto Life feature story by investigative journalist Raizel Robin painted an alarming picture of the Toronto District School Board’s rollout of online learning in March and April of 2020. “Teachers flailed, parents lost it, and kids suffered,” the article summary declared. “Chronic squabbling between Queen’s Park (the Ontario Government) and the unions” was “mostly to blame — and that all spells a chaotic school year ahead.” While the TDSB may be an extreme example, the general pattern was repeated from province to province, school district to school district, right across Canada.
The rapid and unplanned transition to distance learning turned the Canadian school system upside down and disrupted the lives of some 5 million children and families, and their teachers. Our system, reputed to be one of the world’s best, experienced a power outage, leaving educators scrambling to master new technology and the vast majority of children to “do their own thing” in family isolation operating, for the most part, under a vague and changing set of home learning guidelines.
Student surveys, school district reports, and investigative journalism are beginning to reveal where distance learning went off track and what needs to be corrected the next time. What follows is a brief diagnosis of what went wrong and a proposed prescription for getting the most out of the online learning experience.
The School Shutdown and its Impact — A Diagnosis
Slapped together distance learning was a mass application of the triage system in the educational Emergency Room. Provincial authorities produced hastily assembled Learn at Home programs and posted broad student homework expectations with a dramatically reduced number of “hours of work” per week. In actual practice, these programs took on a crazy-quilt pattern ranging from high tech to low tech to no tech, highly dependent upon a student’s school district, individual school or classroom teacher. Deciding to guarantee students their March grades removed most of the incentive to work until the end of the year. The most vulnerable children and neediest students living in poverty or facing severe learning challenges lost their “system of supports” and, without in-person education, their families were left to fend for themselves.
Normal student attendance and achievement tracking appears to have mostly evaporated. TorontoDSB’s outgoing director John Malloy put such trust in his teachers that he considered it “very inappropriate” to keep track of how much time teachers were spending in direct contact with their students because it would demonstrate a lack of confidence in them as professionals. He and other system leaders, we have learned, did not think it was their job to establish or enforce teacher-led activity guidelines or track student work completion.
Many students, an estimated one out of four in junior and senior high schools, went missing or completely unaccounted for, according to the CBC News Investigation unit in the Maritime provinces. No school authorities, including the TDSB, have yet produced a reliable, comprehensive report on student participation rates, attendance at scheduled sessions, achievement levels and graduation rates.
Getting it Right the Next Time — A Prescription
Concerned parents and the vast majority of students were so poorly served that, by June 2020, most clamoured for a full return to in-person school in September 2020. Once school was dismissed for the summer, organized parent groups surfaced demanding full-time school for all grades under safe health conditions. Lobbying for a hybrid model combining in-class and remote learning, popular among teachers, gained little traction and, aside from some implementation in high schools, gradually died down. Seven provinces eventually opted for a full resumption of regular classes, and the remaining three, Ontario, New Brunswick and Manitoba, continued with some form of online learning from Grades 9 to 12. In most provinces, the near exclusive focus of debate was on implementing “COVID-19 health and safety” regulations to address residual parental fears and anxieties.
The biggest lessons , based upon my own “rapid response” analysis, were:
Teacher-guided instruction: Be far more explicit in setting out teacher expectations when the system defaults to distance learning.
Only two provinces, Alberta and Ontario, attempted to include teacher expectations in the March-April 2020 home learning guidelines. In Alberta, the student work guidelines specified that the hours of work would be assigned by teachers. Ontario’s guidelines described the work as “teacher-led” activities. Initially, there was no mention whatsoever of any explicit requirement for time commitment on the part of teachers. In the midst of the pandemic, the conventional administrative “span of control” was relaxed and teachers, for the most part, left to exercise their professional judgement, heeding the advice and counsel of their unions.
Synchronous Learning: Focus on maintaining daily contact with students and give a much higher priority to sustaining real time interaction and engagement with students on an individual and small group or class basis. Interacting twice a week in half-hour sessions proved insufficient to securing and maintaining student attention, participation, and meaningful engagement.
Simulating, as much as possible, in-person teaching involves giving a much higher priority to synchronous learning or real time online teaching utilizing video, interactive media, or text messaging. During the initial trial run, most teachers turned to assigning regular homework and continuing, where possible, with their preferred strategies, short posted or e-mailed assignments and project-based learning (PBL). This is known as asynchronous learning because it involves assigning work to be completed later in a day, week, or term. It is not generally interactive or engaging for students, especially after a few weeks of uninterrupted home learning. Ontario’s August 2020 education directive (Regulation 164) addresses the problem with an explicit mandate for utilizing synchronous learning strategies in the online learning environment. Assuming 300 minutes of instructional time a day, it’s likely unwise to require, in Grade 1 to 12, exactly 75% of the time to be allocated to synchronous learning activities.
Supporting the Neediest and Marginalized: School systems exist to support everyone and especially those children and teens living in poverty or struggling with learning challenges or complex needs — and that definitely needs to be addressed the next time.
Inclusive education needs to be factored into future plans during the default to distance education because far too many students, some 15 to 20 per cent in most school districts, are dependent upon either “learning supports” or intensive “special education services.” While congregated classes are not ideal for every special needs child or teen, they tend to be smaller in size and small enough to classify as ‘classroom bubbles’ meeting most public health pandemic guidelines. Some educational jurisdictions, such as British Columbia, for that reason, opened schools in June 2020 for the expressed purpose of supporting both special needs students and the children of essential workers. This policy option should be on the table next time around in the current pandemic cycle.
Student Assessment and Reporting: Establish and maintain a fair, consistent and predictable system of student evaluation irrespective of the mode of curriculum delivery and continue to issue student progress reports with clear, easy to understand marks.
Student marks and grading are ingrained in the system and form a critical part of the terms of engagement. Suspending grading of term tests and assignments affects student motivation and makes it even more challenging to hold and sustain their participation in an online environment. Abandoning grades or reverting to pass-fail marking systems sends out the implicit signal that somehow the work does not count or is of lesser importance to their overall academic performance. It also fuels the widespread phenomenon of grade inflation widening the gap between student performance and rewards for that performance.
Provincial Testing and Accountability: Commit to maintaining provincial and national student testing systems so students, parents and the public can assess student achievement and have some gauge of how the school shutdown actually impacted the acquisition of knowledge and the development of academic skills.
Three months of school shutdown is bound to have affected student achievement, particularly in the development of fundamental skills in Grades 1 to 6 and in academic preparation for higher education and the modern workplace. Suspending provincial testing, as Ontario has done in 2020-21, is unwise because it will deny educators, parents and the public of one of the most objective and validated forms of student assessment. Shortening the advance preparation time for such tests makes good sense, but not suspending the evaluations altogether. No one expects students to perform as well after a prolonged absence from regular in-person classes. We do need some kind of reliable yardstick to identify learning loss and to provide us with a benchmark for remediation.
Educators everywhere are committed to doing better the next time with their newly acquired knowledge and skills in education technology. Coming out of the first phase of the COVID-19 pandemic, we will all be better prepared and educators have every right to expect enhanced support in terms of training, resources, and ongoing professional support. Instead of focusing almost exclusively on “COVID safety” and health protection, it’s time to give more attention to what ultimately matters — teaching and learning — the core function of K-12 education.
What are the biggest lessons coming out of the COVID-19 school shutdown and that frightening pandemic? Was the radical and abrupt transition to distance learning a failure of pandemic proportions? Should we be focusing on the positive and highlighting examples of its “silver linings”? Is it possible that educational conditions could get worse in the coming year? What’s the best way to build back our shaken and fractured K-12 school system?